Massive digital disruption has become the norm in the banking domain. Deposits, payments, or loans – the disruption pervades through the sector, shaking it from top to bottom. This digital disruption is emerging from advancing financial technology which the emerging FinTech companies are armed with…

Covid-19, which has been ravaging the global economy and financial markets since 2019, is still on the roll. Governments and the corporate sector introduced various measures impacting various sectors to stem the economic disruption. Digital Payment was one of the sectors that went through colossal…

To make the most of cloud operations, banks should choose the right operating, deployment, and service models. There is consensus amongst banking IT Heads that in addition to on-premises and legacy systems, they need SaaS applications and cloud to achieve their enterprise goals. Why cloud…

Why doing everything yourself is not a good thing? Can a 200-room hotel or multispecialty hospital handle all functions with in-house staff? Can a biscuit maker or baker grow wheat and sugarcane, cultivate the produce and bring it to the oven? Is every component in…

Elephants can Dance! Here is some good news and bad news, but the bad news first: Retail Banking is being challenged by other market players who are not Banks but payment or transaction services in some form. The good news is bankers can give challengers a run…

All along fintech and financial services have been talking about financial inclusion… we extol at length about the virtues of reaching out to the unbanked, unserved, and underserved. We engage in boardroom brag and PR tom-tom on how we are forever widening the inclusion net. Hang…

App covers multiple platforms and communication channels to enhance customer satisfaction and branch productivity. Allow customers to transact from their mobile devices at any time. Third party agents can use Modifin’s interface to perform transactions on behalf of the bank, meaning customers can fund and…

Digitally-savvy retailers have for long worked on strategies that fluidly combine a physical and online presence. With a strong digital presence and creative strategies, they have been able to offer personalised experiences to their customers. Such extensive and personal engagement by retailers have largely influenced…

Don’t find customers for your product, find products for your customers! – Seth Godin According to a Boston Consulting Group (BCG) study, by the year 2022, global banking revenues will rise to an estimated $5.4 trillion. This number is 75% higher than the level in…

Globally, small, and medium enterprises (SME) account for more than 60% of total employment. SMEs contribute about $850 billion of annual revenue for banks through deposits, payments, lending, and overdrafts. Therefore, it is safe to say that MSMEs constitute a vital part of a country’s…