Chatbot solution from Modefin
SUMMARY
Imagine having an intelligent and interactive chatbot that engages the end customer on your app, website or social media… Advancements in Artificial Intelligence and Machine Learning have made today’s chatbot as effective as a human interface. Modefin’s Chatbot solution provides personalised and instantaneous communication sought by the new- age customer, while reiterating the image of a future-ready bank.
value proposition Why Modefin’s Chatbot /Conversational Banking Solution
Ideal for responding to FAQs.
Enables a bank to offer service beyond business hours.
Reduces response time and increases customer satisfaction.
Available on Web, Android and iOS platforms.
Hybrid solution empowers live chat by the bot and by live agent.
Improves ROI with upselling and cross-selling opportunities.
To learn more about Chatbot download our brochure
Insights
Success Stories
Universal Merchant Bank Ghana
Universal Merchant Bank (UMB) is a leading indigenous bank in Ghana which offers a diverse range of financial services to meet the banking needs of its customers.
Equity Bank Kenya
Equity Bank Fuels massive Transformation; migrates 3.5 mn SIM application Tool kit users and brings flexibility, stability and cost savings.
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