WhatsApp Banking
Simple. Secure. Reliable banking
FEATURES
WhatsApp Banking solution is an AI-powered personalized platform for safe and secure banking services through WhatsApp Messaging Service. This innovative solution makes creating accounts, checking balances, and transferring money to bank or mobile money accounts easier.
It will help banks and financial institutions expand their services on the world’s most loved messaging platform through WhatsApp Bot, with ready-to-deploy transactions and FAQs that do not require the need to download another app.Â

value proposition Why WhatsApp Banking from Modefin

WhatsApp based New Account opening. Secure document upload, auto verification and instant account activation.

Transactional account services including mini-statement, account balance, cheque book request, complaints , block card and more.

Inbuilt authentication - common chat banking user id pin, OTP, encryption and operational controls for login, logout, activation etc..

Using instant messaging with rich media and chatbot automation eliminates the need for lengthy calls to your contact center – and frequently asked questions taking up your agents’ time.

Enhanced customer service experience with context based query resolution.

Inbuilt Beneficiary management for secure own account & other account transfers, account to wallet, bill payments, pre-paid & credit card payments.

To learn more about WhatsApp Banking download our brochure
WhatsApp Banking services will help banks and financial institutions address all customer queries, allow users to perform banking transactions, and access financial services through the popular messaging app WhatsApp.
Insights
Success Stories

Universal Merchant Bank Ghana
Universal Merchant Bank (UMB) is a leading indigenous bank in Ghana which offers a diverse range of financial services to meet the banking needs of its customers.

Equity Bank Kenya
Equity Bank Fuels massive Transformation; migrates 3.5 mn SIM application Tool kit users and brings flexibility, stability and cost savings.
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