Digital Field Application
Digital Field service management for banks & financial organizations- An expansion to banking services.
Digital Field Application digitizes the core processes carried out by field officers of banks or financial institutes while improving efficiency and reducing operational costs. It is embedded with real-time transactions, high-security controls, and offline mode, which enables field officers to work in remote areas with little or no internet connectivity. Therefore, it eliminates the need for a customer to physically visit a central branch.
Digital Field service software solutions, including apps and dashboards, that work on Mobile (iOS and Android) and POS devices provide technicians, managers, and customer service support personnel with distinct features and capabilities.
Increased Access
Extend banking services to more customers, especially in remote or underserved areas.
Convenience
Offer customers convenient access to banking services at various locations.
Financial Inclusion
Promote financial inclusion by providing banking services to those previously underserved.
Cost Savings
Reduce the need for physical branches, resulting in significant cost savings.
Revenue Opportunities for field officers
Enable officers to earn commissions and additional revenue from their services.
Customer Onboarding
Customer onboarding was transformed into a 2-minute experience that can be done from anywhere.
Loan Disbursing Time
With DFA loan Disbursing can done with 5 clicks.
Channels
Digital Field Application is supported multi channel platforms like POS, Android, SMS, iOS, STK(Sim Tool Kit), USSD and more.
Customers
A financial institution expanded its business from 6 Million to more than 16 Million customers through our solution.
Download the Use Case Study - Digital Field Application
Modefin proposes a revolutionary solution that will help your Field officer to activate efficient and profitable digital field banking services and enhance the customer experience.
Insights
Success Stories
Universal Merchant Bank Ghana
Universal Merchant Bank (UMB) is a leading indigenous bank in Ghana which offers a diverse range of financial services to meet the banking needs of its customers.
Equity Bank Kenya
Equity Bank Fuels massive Transformation; migrates 3.5 mn SIM application Tool kit users and brings flexibility, stability and cost savings.
Featured Blog Posts
Over these years, the banking industry has undergone drastic changes driven by
In today’s new digital era, all our activities and interactions are constantly
In today’s digital age, how customers interact with banks and financial institutions
