Connect. Converse. Convert.

Chatbot solution from Modefin

FEATURES

Imagine having an intelligent and interactive chatbot that engages the end customer on your app, website or social media… Advancements in Artificial Intelligence and Machine Learning have made today’s chatbot as effective as a human interface. Modefin’s Chatbot solution provides personalised and instantaneous communication sought by the new- age customer, while reiterating the image of a future-ready bank.

Chatbot

value proposition Why Modefin’s Chatbot /Conversational Banking Solution

Conversational Banking Solution

Ideal for responding to FAQs.

Chatbot

Enables a bank to offer service beyond business hours.

Conversational Banking

Reduces response time and increases customer satisfaction.

Chatbot - Conversational Banking

Available on Web, Android and iOS platforms.

Chatbot Solution

Hybrid solution empowers live chat by the bot and by live agent.

Chatbot Solution

Improves ROI with upselling and cross-selling opportunities.

Insights

Delve deep into our psyche, discover what makes us tick, drill down to a granular view, as we share the repository of knowledge created for the benefit of industry.

Success Stories

Case study UMB Bank

Universal Merchant Bank Ghana

Universal Merchant Bank (UMB) is a leading indigenous bank in Ghana which offers a diverse range of financial services to meet the banking needs of its customers.

Case Study

Equity Bank Kenya

Equity Bank Fuels massive Transformation; migrates 3.5 mn SIM application Tool kit users and brings flexibility, stability and cost savings.

Featured Blog Posts

Disruptive-trends

Massive digital disruption has become the norm in the banking domain. Deposits,

Digital-Payments

Covid-19, which has been ravaging the global economy and financial markets since

Cloud

To make the most of cloud operations, banks should choose the right

To learn more about Chatbot download our brochure

write to us If you are from a Bank or Financial Institution, and wish to enquire about a specific platform, product or solution.

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© 2022 Modefin. All rights reserved

© 2022 Modefin. All rights reserved